Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,223 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 190 reviews)); "Discounts and free coffee, although that is stopping very soon." ((in 131 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews)); "Good training on full time employees" ((in 58 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 43 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 6, 2024

Good Environment

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and good learning experience

Cons

Work life balancing not there

Nespresso Response

2y

Hello Colleague, Thank you for taking the time to provide feedback on your experience at Nespresso. We greatly appreciate your positive comments. It's always our goal to create a welcoming and supportive atmosphere for everyone, and we're glad to hear that we have been successful in doing so. Regarding the area of improvement you highlighted, we strive to provide a healthy work-life balance for all our employees, and we are continuously working towards improving in this area. Your feedback is valuable to us, and we encourage you to share specific concerns or suggestions with your manager or local HR team to find a solution. We appreciate your dedication to Nespresso and wish you all the best in your career with us. Thank you.

2.0

May 5, 2024

Review

It specialist

Recommend

CEO approval

Business Outlook

Pros

You get coffee credit and free coffee machine

Cons

Low salary, high turnover, Low salary, high turnover

Nespresso Response

2y

Hello, Thank you for providing feedback on your experience at Nespresso. We appreciate your positive comments about the free perks that we offer to our employees. We believe that these benefits contribute to creating an enjoyable work environment. Regarding the cons, we understand that salary is an important factor in job satisfaction, and we continuously review our total remuneration to ensure that it's competitive within the industry. Additionally, we make it a priority to work on initiatives to improve employee satisfaction and engagement. We value your input and encourage you to provide detailed feedback to your former HR team. We wish you well in your new endeavors. Thank you.

5.0

May 3, 2024

Fun environment

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Transparent organisation. Flash is a good platform for information

Cons

As much as informations are online, I feel inter departments has less communication

Nespresso Response

2y

Hello Colleague, We appreciate you taking your time to share your review with us. At Nespresso, we constantly strive to maintain a fair and transparent working atmosphere, and it is a pleasure to know that you appreciate this. Regarding the cons you mentioned, it's important for us to keep all our employees well informed and supported on every level, as it is the only way to grow and succeed for everyone. If you want to share more details with us, so we can look further into your concerns, please feel free to contact your local HR or management team. We wish you continued success in your career at Nespresso. Thank you.

Viewing 283 - 285 of 1,230 Reviews

Jobs at Nespresso

Conseiller clientèle 21H (H/F)

Strasbourg

View job

Alternant Vendeur F/H

Montpellier

View job

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Environment

Review

Fun environment

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Nespresso

Nespresso reviews FAQs