Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Sep 3, 2024

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

Companies values are excellent pay is good perks are good Free coffee

Cons

You are a slave to who is your direct superior, if you gel you’ll have a great time, if you don’t you could have an awful time. The demands on this role are exceedingly high and are the same of a store manager at a smaller business

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Nespresso Response
1y
Hello, Thank you for taking the time to provide feedback on your experience at our company. It's great to know that you enjoy several aspects of working with us, such as perks we provide our people with. Regarding the cons you mentioned, we empathize that your working experience not have been entirely satisfactory. At Nespresso, we strive to create a harmonious work environment. We encourage open communication and collaboration to ensure a positive working relationship. We also continuously evaluate and adjust the expectations placed on our employees to ensure a fair and manageable workload. Your feedback is valuable to us, and we encourage you to share any specific suggestions or ideas with your former HR team. We wish you well. Thank you.
4.0
Sep 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Career progession if you put in hardwork

Cons

No cons to the work

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Nespresso Response
1y
Hello, Thank you for sharing your insights as a Sales Specialist at Nespresso. We are delighted to hear that you had a positive experience and found opportunities for career growth during your time with us. We are committed to fostering a positive and fulfilling work environment for all our employees, and it's wonderful to know that you didn't encounter any negative aspects in your work experience. We sincerely appreciate your dedication and hard work throughout your tenure with us. We wish you a lot of success in your new endeavors. Thank you.
4.0
Aug 30, 2024
Recommend
CEO approval
Business Outlook

Pros

- friendly coworkers - job is not customer facing so no need to interact with customers - not micromanaged - straight forward tasks - good benefits

Cons

- computer system outdated - repetitive - shifting hours sometimes difficult

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Nespresso Response
1y
Hello, Thank you for your review. We are pleased to read that you liked working with your colleagues, as fostering a friendly environment for everyone is one of our main priorities. It is also great to know that you were satisfied with the specificities of your position as, at Nespresso, we want every employee to find the right fit within our company. Additionally, we are happy to provide our people with various bonuses and benefits as a part of our Total Rewards package. Regarding the concerns you highlighted, we are always open to hearing suggestions. Rest assured, we are constantly seeking to improve our processes to better support our employees in their tasks. Our company also strives to keep the right balance between business needs and comfortable shifts for our teams. Your input is invaluable in helping us create a better work environment. If you want to share more details with us, so we can look further into your comments, please feel free to contact your former local HR team. We wish you all the best with your new endeavors. Thank you.
Viewing 232 - 234 of 1,230 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.