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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,231 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      1K reviews
      1.0
      Mar 15, 2022

      bad

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      not a lot of perks

      Cons

      management was terrible. made me hate my job.

      avatar
      Nespresso Response
      2y
      Dear Specialist, We appreciate you taking the time to share your feedback. Let me assure you, Nespresso is dedicated to fostering an environment that inspires and excites our employees. We invest significantly in our employees’ learning and development -- This applies especially to our managers, to equip them to lead with empathy and compassion. Our HR team is ready to respond when notified if managers are not meeting these expectations. Please reach out to me directly if you would like to discuss further. Barbara LaRocca VP of HR
      2.0
      Feb 17, 2022

      A snake terrarium

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      downtown location, clean, coffee benefits

      Cons

      highly hierarchical organization with a lot of backstabbing and internal politics, overall a toxic place

      avatar
      Nespresso Response
      4y
      Dear Colleague, We appreciate your review and feedback. While it is good to hear you recognize the parts of our Total Rewards package, it is disappointing to read the cons you highlighted. We are a company with strong values and culture, which cares for our people. It is important for us that we foster a positive working environment by ensuring our employees' safety and well-being. In addition to this, we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to our HR team and Nespresso Canada Business Executive Officer, Alfonso Troisi, at alfonso.troisi@nespresso.com, or contact me directly. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO
      3.0
      Feb 11, 2022

      Fabulous brand with purpose and great quality

      Senior manager, marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      - best coffee quality - strong brand - great global commitments in the n the CSV space and opportunity to create impact in the US market.

      Cons

      - very hierarchical - individuals are little empowered - lack of accountability across teams

      avatar
      Nespresso Response
      4y
      Dear Former Senior Manager, I appreciate you taking the time to leave a review and was happy to read you consider Nespresso a “fabulous brand” – I couldn’t agree more. We’re proud to offer the “best coffee quality” to our customers. In terms of areas for improvement, I believe our team works best when we work together across levels and departments and I am always open to hearing ideas to further collaboration. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
      Viewing 211 - 213 of 1,231 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.