Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,224 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 191 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews)); "Good training on full time employees" ((in 57 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 167 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Apr 10, 2024

Benefits Outweigh the Cons

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Healthcare, 401K, Commuter Benefits, Lifestyle Spending Account

Cons

Poor scheduling flexibility, Small Team

Nespresso Response

2y

Hello Colleague, Thank you for taking the time to provide feedback on your experience at Nespresso. We appreciate your positive comments and strive to provide comprehensive benefits that support the well-being and financial security of our employees. Regarding your concerns, we recognize that scheduling flexibility is important for employees. Thus, we are continuously working to enhance our scheduling practices. Additionally, we value the contributions of all our employees and do our best to create an inclusive and supportive work environment for everyone. In terms of your management advice, we appreciate your feedback about the importance of timely resolution and effective communication. We also recognize the need for managers to have a comprehensive understanding of their roles and responsibilities, that's why we constantly offer training opportunities to ensure they have the necessary skills and knowledge to effectively lead their teams. We encourage you to reach out to your local HR team to provide specific details about your concerns. Wishing you well in your career with us. Thank you.

4.0

Mar 22, 2024

Good company but depends on team

Assistant boutique manager

Recommend

CEO approval

Business Outlook

Pros

Pay Most of the team Hours

Cons

Depends on team Favouritism based on upper management styles.

Nespresso Response

2y

Hello, Thank you for sharing your feedback about our company. We are excited to hear that you find the remuneration good and that you had a great experience with the team. We are always keeping in the loop on the importance of staying competitive in terms of compensation and adapting it within different markets. Regarding the cons you mentioned, at Nespresso, we believe in fostering a fair and inclusive work environment where every employee is treated with respect and given equal opportunities to achieve whatever they aspire. We strongly encourage you to contact your former local HR team so that we can get more information. We wish you well in your new endeavors. Thank you.

4.0

Mar 20, 2024

Good place to work

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive pay rates free coffee

Cons

Management is poorly chosen, hard to move up.

Nespresso Response

2y

Hello, Thank you for sharing your review with us. We are pleased to know that you appreciate different perks and benefits included in our Total Rewards package, such as competitive salary and free coffee. Regarding the cons you described, it's unfortunate to read your thoughts about the management, as, at Nespresso, we invest a lot in our leaders and employees' development, so that everyone can work together well, assist, and inspire each other. It is also important to us to support our people in their professional growth and help them achieve their career aspirations. We will make sure to pass your feedback to the respective team, but you’re always welcome to reach out to your former local HR with more details. Wishing you the best in your new endeavors. Thank you.

Viewing 184 - 186 of 1,230 Reviews

Jobs at Nespresso

Conseiller clientèle 21H (H/F)

Alternant Chargé média F/H

Paris

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Benefits Outweigh the Cons

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