Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

You get given a coffee allowance which was nice

Cons

Management could have been better in my particular store

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Nespresso Response
1y
Hello, Thank you for sharing your review with us. Even though we are pleased to know that you enjoyed the different perks and bonuses we provide our people with, we are sorry to read that your experience with our company wasn’t entirely positive. We invest a lot in our leadership teams so that each employee is always well-informed, properly supported, and treated with care. We will pass your feedback to the responsible team, but you are welcome to share more details with your former local HR team so that we can look even further into your comments and improve. Furthermore, we wish you much success in your new endeavors. Thank you.
4.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy to learn about product

Cons

Fluctuating Schedule with other coworkers.

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time provide feedback. We appreciate your positive comments regarding the ease of learning about our product. It's great to hear that you found it easy to familiarize yourself with our offerings. Schedules may fluctuate due to various factors, but we understand that a consistent schedule is important for work-life balance and effective teamwork. We are committed to finding ways to enhance our scheduling processes and foster improved coordination among our team members. Your feedback is valuable to us, and we appreciate you bringing this to our attention. If you have any further details or suggestions, please don't hesitate to reach out to your local HR team. We hope that you find success and fulfillment in your career with us. Thank you.
5.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

benefits and time off are a gift

Cons

lack of direction and management

avatar
Nespresso Response
1y
Hello Colleague, Thank you for sharing your review with us. We are proud to offer our employees various benefits as part of our Total Rewards package and are glad to know that you appreciate our efforts in this area. Regarding the points for improvement you’ve outlined, it is unfortunate to read your opinion on the company's direction. At Nespresso, we invest a lot in our leaders' and employees' development, so that everyone can work together well and feel fully informed and supported in achieving their goals. We will share your feedback with the responsible team, but you are always welcome to share more details with your local HR team so that we can investigate your comments further and improve. Wishing you continued success at Nespresso. Thank you.
Viewing 169 - 171 of 1,230 Reviews

Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.