Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,220 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 193 reviews)); "Good benefits, great team, free coffee" ((in 140 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 16, 2025

Good

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Regular incentives/ gifts such as coffee machine

Cons

high volume of calls to deal with

Nespresso Response

1y

Hello Colleague, Thank you for providing us with your feedback. We are delighted to hear that you find value in the perks we offer, it's greatly appreciated. Regarding the cons, we recognize the importance of maintaining a manageable workload and ensuring that our employees have the necessary support and resources to handle the demands of their roles effectively. Your feedback is valuable to us as our aim is to provide effective solutions for the workload balance. We highly encourage you to share any additional details about your experience or provide suggestions by reaching out to your local HR team. We wish you success and fulfilment in your career. Thank you.

4.0

Jan 15, 2025

Good Retail Experience

Team lead

Recommend

CEO approval

Business Outlook

Pros

Great product, staff, and environment.

Cons

minimal growth opportunities for long term

Nespresso Response

1y

Hello, Thank you for sharing the feedback on your experience at Nespresso. We are happy to read that you appreciate our products and the environment we created for our employees. It is important to us to make sure that everyone feels welcome. We understand that you were not fully satisfied with your experience. At Nespresso, we strive to provide our employees with various possibilities for their career growth and constantly aim to support our people in their professional aspirations. Your review is important as we constantly seek to improve, and we will share it with the responsible team Wishing you success in your new endeavors. Thank you.

5.0

Jan 15, 2025

Good company

Transportation analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours Managers cares about the employee

Cons

Difficult access to the office via public transport, street with many homeless people

Nespresso Response

1y

Hello, Thank you for taking the time to provide your positive feedback regarding your experience at Nespresso as a Transportation Analyst. It is encouraging to know that you appreciated the flexible working hours and felt supported by your managers. Our commitment is to cultivate an environment where employees feel valued and are afforded opportunities for professional growth. We will also take your concerns regarding access to the office via public transport and the surrounding environment seriously. Your feedback is important to us, and we will consider it as we continually seek to improve employee comfort. Thank you once again for your valuable insights. We wish you all the best in your new endeavors

Viewing 166 - 168 of 1,230 Reviews

Jobs at Nespresso

Vendeur - 11,5h - (H/F)

Nespresso

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