Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,223 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 121 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 79 reviews)); "Good salaries and bonuses." ((in 69 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 164 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jan 7, 2026

Worse place to work

Solution architect

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits were okay

Cons

Wish I could have read some reviews before joining. Too much politics and favoritism. You just hope if you can get some decent manager otherwise you are screwed. HR people are sitting ducks. No feedback or action or performance improvement ideas and zero empathy

Nespresso Response

5mo

Hello, Thank you for sharing your insights on your experience with us. Even though it is pleasant to read that you were satisfied with your salary, as we always make sure to keep it at the market-competitive level, it is upsetting to read the drawbacks you mentioned. At Nespresso, we invest a great deal in our organisation to foster the right caring culture where people respect and support each other. It is also important to us to ensure that everyone is free to share their thoughts and suggestions, as this is the way we grow. Your feedback is much appreciated. Given that we always strive to improve, it will be shared with the responsible team. We wish you well in your new endeavors. Thank you.

1.0

Dec 14, 2025

Promises everything, takes everything

Sr boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Better pay than other retail jobs, free machine, free coffee

Cons

Terrible working conditions: the air conditioning and heat both do not work, you have to wear coats and gloves indoors and risk heat exhaustion in summer. Managers choose a target to dispose of and work against that person by a campaign of lies and passive aggressiveness. Do not apply if you have a medical restriction, no matter how mild, it will be held against you. Micromanaging to the extreme, down to everything you say. They also speak of diversity, but employees are misgendered and deadnamed.

Nespresso Response

5mo

Hello, Thank you for sharing your feedback regarding your experience. We appreciate your acknowledgement of our competitive pay and the benefits we offer. Ensuring a safe and comfortable work environment is a top priority for us. Additionally, we recognize the importance of fostering a supportive and respectful workplace culture. At Nespresso, we strive to ensure that all employees are treated fairly and with respect, regardless of their background or personal circumstances. We have passed your feedback to the appropriate teams for careful review. Thank you.

3.0

Nov 14, 2025

Good learning ground for premium coffee brand

Senior marketing executive

Recommend

CEO approval

Business Outlook

Pros

Good challenging place with interesting brand partnership from HQ from B2C perspective. Being part of Nestle company, get to enjoy Nestle employee benefit and Nespresso employee benefits.

Cons

Over streamlined of manpower and uncertain direction + unrealistic budget every year

Nespresso Response

7mo

Hello colleague, Your feedback is much appreciated. Thank you for recognizing our efforts in building a dynamic environment that challenges people to win. It is also a pleasure to read that you appreciate the different perks and benefits we provide our employees. Regarding the points for improvement you mentioned, we are continuously working to review and refine our internal procedures to provide clear guidance and support. At Nespresso, it is important to us to equip our teams with the necessary tools to tackle their tasks effectively. Your insights are essential in helping us recognize areas where we can improve. If you want to share some additional comments with us, please feel free to contact your HR team to discuss your concerns. We wish you all the best in your journey with us. Thank you.

Viewing 157 - 159 of 1,230 Reviews

Jobs at Nespresso

Conseiller clientèle 21H (H/F)

Alternant Chargé média F/H

Paris

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Promises everything, takes everything

Good learning ground for premium coffee brand

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