Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Resume Benefits (outside of salary)

Cons

Salary Bad Work life balance

avatar
Nespresso Response
1y
Hello, Thank you for sharing your review with us. At Nespresso, we are proud to offer our employees with various benefits as a part of our Total Rewards package, and it is great to know that you appreciated this. On the other hand, it is upsetting to read that you weren’t satisfied with your salary. We regularly review the compensation of our employees to ensure it is fair and market-competitive. We also strive to offer a comfortable work environment for everyone by maintaining the right balance between customer and business needs and flexible work hours for our teams. Your feedback is important in helping us recognize areas where improvements are needed, and you are always welcome to communicate more specific concerns to your former local HR team. We wish you much success with your new endeavors. Thank you.
4.0
Feb 10, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good location in the city

Cons

Maybe in need of more employees

avatar
Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide us with your feedback. We appreciate your positive comments regarding our location in the city. Your feedback is valued, and we also understand your concern regarding the cons. Rest assured, we are actively working to ensure that our team is adequately staffed, as at Nespresso, we aim to provide an efficient and seamless experience for our customers. Punctuality is among the top priorities for us, and we are implementing measures to ensure that all aspects of our operations are consistently on time. We also recognize the importance of creating a welcoming environment for our customers. If you have any further suggestions or concerns, please do not hesitate to reach out to your local HR team. We are here to listen and continuously enhance our services. Wishing you much success in your journey with us. Thank you.
5.0
Feb 6, 2025

Great job!

Recommend
CEO approval
Business Outlook

Pros

Total pay and perks are great

Cons

None that I can think of

avatar
Nespresso Response
1y
Hello, Thank you for sharing such a positive review with us. We are delighted to know that you appreciated our Total Rewards package, which includes various bonuses, incentives, and benefits that we provide to our people. It is important to ensure that our employees are properly compensated for their work. If you ever want to share more feedback with us, please don’t hesitate to contact your former local HR or Management Team with additional details. Wishing you all the best in your new endeavors. Thank you.
Viewing 157 - 159 of 1,229 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.