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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,229 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Feb 21, 2025

      Learning Curve

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      able to learn more about coffee beans and origins

      Cons

      lack of shifts, have to travel to other outlets

      avatar
      Nespresso Response
      1y
      Hello Colleague, We sincerely value your positive feedback regarding the opportunity to deepen your understanding of coffee beans and their origins during your work with us. It is truly gratifying to hear that you find immense worth in expanding your knowledge in this particular domain. Regarding the cons you brought to our attention, we are sorry for any inconvenience they may have caused. At Nespresso, we strive to provide a convenient work environment for all our employees, and we appreciate your understanding in this matter. If you have any details or suggestions you would like to share, please don't hesitate to reach out to your local HR team. Your input is invaluable in helping us enhance our operations for all our employees. We wish you all the best in your journey with our company. Thank you.
      5.0
      Feb 20, 2025

      Great Company

      National account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand equity, autonomy and genuinely tries to do right by it's employees.

      Cons

      Too slow to innovate and lacks high performing culture.

      avatar
      Nespresso Response
      1y
      Hello Colleague, Thank you for sharing your review and dedicating so many years to our company. Our people are among our main priorities, and we are happy to know that you appreciate our efforts to create a welcoming and comfortable working environment. We also value your insights regarding the need for innovation and the importance of modernizing tools. At Nespresso, we are constantly growing and evolving, and we have a dynamic work environment that encourages continuous development while providing the best possible service. Your feedback helps us improve, and we will share it with the responsible team. If you have any additional comments or suggestions, please, feel free to reach out to your local HR or management team. Wishing you continued success at Nespresso. Thank you.
      5.0
      Feb 19, 2025

      Favourite part time job

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working in this store was my favourite part time job I’ve had. Staff are amazing

      Cons

      Nothing negative other than questionable uniforms

      avatar
      Nespresso Response
      1y
      Hello, Thank you for sharing your feedback on working with us. We are delighted to read that you liked working at our company. At Nespresso, we constantly strive to create a welcoming environment for our people, and we are glad that you recognize our efforts. Regarding the cons you highlighted, we understand the importance of clothing and uniforms and after a period of time gathering feedback from all our boutique colleagues globally, we’re in the process of rolling out new uniforms which provide more choice, comfort and sustainability. If you have any specific concerns or suggestions, we encourage you to discuss them with your former local HR team, so that we can improve. Wishing you much success in your new endeavors. Thank you.
      Viewing 154 - 156 of 1,229 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.