Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Feb 28, 2019
Recommend
CEO approval
Business Outlook

Pros

-monthly coffee allowance -free machine when you start

Cons

-underpaid -if you hit target they increase it so they don’t have to pay you bonus -overworked -they contradict themselves constantly and the coffee specialists have to deal with the backlash -the upper management don’t care -they take advantage of hard workers

2.0
Jan 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Products are pretty light (<10 lbs) compared to a typical retail store Monthly coffee credit

Cons

Stock room is a hazard to work in. There was no safety assessments done in the new store. Some employees need to improve or pay attention to their hygiene and communication skills. Nepotism (especially in management)

1.0
Dec 21, 2018

BTQ Coffee Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free machine and free coffee , some discount but not impressed ..

Cons

Don't even know where to start .. False promises , HUGE turnover for staff , since I started about 10 or 11 members of staff has left because poor management who dosent care about their staff and what is worst nobody from Nestle HR investigate this or take some action ! Actually Upper management doesn't care at all, for them you're just a number ! If you want to be bullied , not appreciated for the hard work you do , if you don't have a personal life or anything else to do outside your work ,if you want constantly to be under pressure for not doing this and that and so on...THEN THIS IS a place to work ! If you care about your life sanity and wellness i don't recomand this ! Management attitude is disgusting they simply don't value you at all , if you sell enough and keep your AOS right , yes you make them happy, if one day you don't they tell you, you're not good enough and need to push better where targets are unrealistic and at the end of the day you can't force people to buy just to make depresso happy !

Viewing 121 - 123 of 1,229 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.