Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,219 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 198 reviews)); "discounts and free coffee" ((in 120 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good salaries and bonuses." ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 163 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 15, 2016

A great company if...

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Great concept; Credit to purchase products; after all a nestle company.

Cons

The concept may lure you in the beginning but later you see that the management is not capable of taking care of the team and/or maintain a healthy environment. it is really disappointing have to go to work and have to deal with so much stress that doesn't even exist.

Nespresso Response

10y

Hi – Thanks for taking the time to describe your experience. I carefully read your comments about your work environment. Over the past year, I have met all our Boutique Managers when visiting the boutiques or while hosting events in the Corporate office. Through regular leadership training and guidance, we expect our Boutique leaders to set the example and manage their teams by demonstrating our common corporate values and by following our Code of Business Conduct. Should you like to provide more specific information about your situation, please contact me, speak with your HRBP, or call our confidential employee help-line at 888-424-2409. I want you to have a more positive experience. I hope you will give us the opportunity to improve your experience. Thank you. Guillaume Le Cunff President @Nespresso USA

4.0

Jan 14, 2016

Third Key Manager

Third key manager

Recommend

CEO approval

Business Outlook

Pros

- Pleasant interaction with the clients; - Great staff; - Great benefits; - Great coffee.

Cons

- Work on evening shifts and weekends.

Nespresso Response

10y

Hi – Thanks for your comments. I am glad that you are happy working at Nespresso and enjoy the great benefits that we offer to our employees. I appreciate the strengths you have identified. Our customers, employees, and coffee do make us special. The work schedule in the Boutiques is designed for people who want to work a flexible and non-traditional business work week. Thank you for sharing your view. Guillaume Le Cunff President @Nespresso USA

3.0

Dec 20, 2015

Regional Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Company to work for,, high motivation and brand affinity, good personal skill development

Cons

Lots of internal politics on HQ level, Sometimes a blind eye is turned towards bullying. Not much transparency. The Nespresso spirit that existed in the period between 2000 & 2007 was slowly being eroded by new management

Viewing 1189 - 1191 of 1,229 Reviews

Jobs at Nespresso

Alternant Chargé média F/H

Paris

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Vendeur - 11,5h - (H/F)

Nespresso

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A great company if...

Third Key Manager

Regional Director

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