Nespresso reviews

Hello – Thank you for your post. I’m glad you are pleased with many aspects of the brand, company and its employees. Being happy with your work environment and colleagues is very important. Our working partnership with HQ is important to us. Over this past year, we have experienced more flexibility and speed in execution when launching promotional and digital initiatives. Both teams are working more efficient to deliver the Nespresso brand to the US market. The teamwork partnership is an ongoing process that does involve effort and compromise on both sides. In terms of internal communications, we are publishing a great deal of content on the Employee Portal including monthly sales dashboard, communications about business initiatives, and people announcements. Additionally, in the month of October, we held two conferences including an all-employee NYC metro Town Hall to share information about the brand, business and people. If you are not seeing this information, please speak with Mim Britton, Manager Internal Communications, and she can share with you a tutorial of the options available. I appreciate you want to be more engaged and involved with the organization, particularly since you are new to us. Please come forward and speak with your ManCom member or me. We want to best utilize your skills-set and are happy to involve you in projects which may be of interest. Thank you again. Guillaume Le Cunff President @ Nespresso USA

Hi – thanks for your review. We appreciate your positive feedback regarding your experience as a Boutique Coffee Specialist. Over the past nine months, I have visited many boutiques and met with our Coffee Specialists to obtain insight about their daily activities and interactions with our customers. Actually, our coffee specialists and management have provided me with very useful information to better serve our employees and customers, on a local and national scale. I agree with you; communication is key to drive our business. We have several communication channels in place throughout the organization to share information about our products and promotions. Thank you for your feedback. Guillaume Le Cunff - President @ Nespresso USA