Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Oct 28, 2015

Nespresso Corporate Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch, intermittent (but often) swag giveaways, free coffee every month for your home, great machine discounts.

Cons

Innovation is discouraged, a lot of people seem to be complacent and live by a "clock-in/clock-out" policy, not everyone has drive or ambition, you can easily be swallowed by the red tape and long overly corporate time tables for promotions, raises, and bonuses.

avatar
Nespresso Response
10y
Hello, thank you for your comments. While I respect your point of view, I don’t share the same thinking. Our people are very passionate and engaged. I can feel this energy in the company from our people. Yes, there may be some people who may not be; however, I see this as a very small percentage. At Nespresso USA, innovation is one of our core values and important to our success. An example of this is the launch of DELIGHT. Its purpose is to collect innovative ideas from our Coffee Specialists in Boutiques and the CRC, and put them into practice to better serve our customers and employees. At corporate level, employees can freely bring ideas to the table to be discussed with their managers and me. Our company’s practice is to conduct annual performance evaluations, and from these results, provide salary increases, pay bonuses, and do any promotions on a scheduled yearly basis. Many companies in the US including Nestlé follow this approach. In addition, our Omni-Channel teams also have quarterly bonus payouts to be align with our business results. In my view, we have a strong rewards practice. Thank you for your feedback. Guillaume Le Cunff President @Nespresso USA
2.0
Oct 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Good salary, the schedule is somehow flexible..... .... ..... That could be all tgat i can say. Thank you... M.

Cons

Improving your sales skills.. To learn how to work within a team. You can appreciate there to find a nice coworker

4.0
Oct 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Free capsules every month A good pay to start but not clear how to grow in the company.

Cons

The customer is always right even if he isn't, they should encourage Club members to learn how to use their machines and accept that sometimes at the Boutiques it takes time to get them their orders or other Club members before it's their turn.

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Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.