Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Dec 20, 2015

Regional Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for,, high motivation and brand affinity, good personal skill development

Cons

Lots of internal politics on HQ level, Sometimes a blind eye is turned towards bullying. Not much transparency. The Nespresso spirit that existed in the period between 2000 & 2007 was slowly being eroded by new management

2.0
Dec 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Working with your co-workers, free coffee Free machine Easy environment to work at Uniform provided Amazing brand for coffee drinker

Cons

Management can sometime plays a huge role on to what location/boutique you work at Also your third party is Adecco your employer can be bad. Make sure you know your rights and wrong Angry club members everyday Bad manager that has attitude

4.0
Nov 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Good coffee to drink for free during shift Pay rate Steady hours Internal promotions Employee discount Eligible for health benefits even as part-time employee

Cons

Lack of constant new product sometimes makes the job monotonous Lack of communication between corporate and retail

avatar
Nespresso Response
10y
Hello – Thank you for your review and your comments. We are happy you are enjoying all the perks we have to offer to our employees. We are striving to bring new product to market. In 2015, we launched 13 new coffees and new machines such as VL Evoluo and OL Latissima Touch. In 2016, we are planning to launch 9 new coffees and just launched OL Prodigio machine. At Nespresso, we believe innovation is at the heart of what we do. In terms of internal communication, we are publishing a great deal of content on the Employee Portal including monthly sales dashboard, communications about business initiatives, and people announcements. We also share a lot of information through our weekly newsletters, which Boutique Specialists receive in a printed format. We recognize that we still have some opportunity and are working in 2016 to enhance the communication across the company including the retail organization. Thank you for your feedback. Guillaume Le Cunff President@ Nespresso USA
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Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.