Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jan 14, 2018
Recommend
CEO approval
Business Outlook

Pros

free nespresso machine, coffee allowance each month, good quarterly bonus, relaxed working environment, fun and friendly staff.

Cons

Not much room for progression. they are hard on call quality. feels like every call is scrutinised and they are too harsh sometimes, if the customer is happy and it was a nice call that's all that should matter.

5.0
Jan 6, 2018

Customer service

Recommend
CEO approval
Business Outlook

Pros

I ve been working for nespresso for over 6 years and I am very passionate about the product and the line of work. I enjoy customer service, busy environment working in a large team. Nespresso has no competition. The product is excellent.

Cons

There is no downsides.

Viewing 1135 - 1137 of 1,230 Reviews

Glassdoor has 3,224 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.