Nespresso reviews

Hello – thank you for sharing your feedback. I am glad to read about your experience working in a Boutique with a great supportive team. We want our leaders to support and inspire their team members to work efficiently and provide customers with the best experience. Our organization strives to resolve pay matters and employee information needs quickly. We have great tools to help us with these efforts such as Kronos and the weekly Newsletter. If you have any unresolved items, please speak to the BTQ Manager or the HR Manager assigned to your BTQ. I know they will quickly resolve the situation for you. Thank you. Guillaume Le Cunff President @ Nespresso USA

Hello, thank you for your passionate review. I totally agree with you. Our employees are our biggest asset and through various initiatives combined with employee perks, we show that we care. I believe that investing in our employees now is investing in long-term innovation and company success for the future. I hear your remark about following up on the effectiveness of new promotions and procedures. We have started this process via the Omni-Channel team and certainly have more work to do. I would also highlight Delight where you can submit a continuous improvement idea related to promotions and procedures. Please continue to share your feedback with us. Thanks! Guillaume Le Cunff President @ Nespresso USA