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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,230 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Aug 7, 2016

      Great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working times and continuous jobs

      Cons

      A pay rise would be better

      3.0
      Jul 16, 2016

      Nespresso

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The benefits are awesome, and the pay is good. -Upper management is enlightening and reassuring. -I generally enjoy all of my co-workers. -The job itself is very pleasant, and relatively stress free when it comes to preforming duties. -The company has a great culture, and I love their passion for their employees and the community.

      Cons

      -At my particular location, the managers are very particular about the way things are done. I am not fond of the way the store manager disciplines employees. For example: An employee is not supposed to be cleaning an item because it is too early to do so. The manager precedes to say a condescending comment toward the employee and then communicates to the employee that they shouldn't be doing that. -The managers don't seem to get along with one another, causing conflict among themselves which is negatively impacting moral of the employees. -A lot of favoritism.

      avatar
      Nespresso Response
      9y
      Hello, thank you for your review. I totally agree with you, employees are our biggest asset. Through various initiatives combined with employee perks, we show that we care. I believe that investing in our employees now is investing in long-term innovation and company successes for the future. Regarding the situation you are describing, respect is the foundation of a trustworthy and efficient collaboration. Managers should lead by example and provide coaching to their employees to build cohesion and leverage each other’s strengths. Please speak to your District Manager or your HR Manager, to provide more information about the events you are describing. Thank you for your feedback! Guillaume Le Cunff, President@NespressoUSA
      5.0
      Jul 9, 2016

      Good to Great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you get to meet are terrific; your fellow staff are also very helpful

      Cons

      The shift work can be hard on your family life

      Viewing 1102 - 1104 of 1,230 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.