Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 31, 2019

Retail department is unstructured

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Comprehensive benefit package, growth opportunity, stable company

Cons

My observation is a lack of senior leader in department, complex operations, and unorganized department.

avatar
Nespresso Response
5y
Hello, We are proud to offer competitive benefit programs and great perks, and we strive to develop and promote our talent from within. Our Retail team does have a senior leader as well as a dedicated team to organize operations. Our VPs regularly visit stores nationwide, myself included, even when I’m traveling for work or personal reasons, I make time to visit our stores as I enjoy engaging with our boutique teams in store. Thank you, Barbara La Rocca VP of HR, Nespresso USA
4.0
Oct 9, 2019

Manager

Recommend
CEO approval
Business Outlook

Pros

Benefits , PTO, great colleagues, travel

Cons

Retail hours, too much bureaucracy.

avatar
Nespresso Response
5y
Hello Retail Store Manager, It’s great to read that you’ve been with us for 3-4 years and enjoy your colleagues. We are proud to offer competitive benefit programs and great perks, and we strive to develop and promote our talent from within. Our people are key to our success, many of our employees have grown with us by taking advantage of our many learning and development programs which include learning about our core values and sustainability initiatives. We also offer our employees opportunities to visit Nespresso coffee farms, which are incredible ways to communicate and learn from our partners. I’d like to welcome you to reach out to me directly to discuss in your closing points in further detail, your feedback is important, and I’m here to help. Thank you, Barbara La Rocca VP of HR, Nespresso USA
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Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.