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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,230 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      May 8, 2017

      Ok

      Boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great ppl Learn about coffee. Get a free machine after the 3rd month Good pay for a retail mall store. Uniform is very classy.

      Cons

      Lazy ppl. Management is terrible. Management takes advantage of staffs. No ownership to mistakes. Lies to get ahead. No consistency on rules and regulations.

      5.0
      May 2, 2017

      Nespresso... what else?

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to work from home. Great benefits with health, dental, vision, 401K plan, and of course the employee discount perks. Extensive training. A fun, helpful, amazing team to work with.

      Cons

      Working weekends. Getting stuck with the late shift.

      avatar
      Nespresso Response
      8y
      Hi – I am happy to read that you are enjoying your job and the benefits that came with it, from employee discounts to professional development trainings. I agree with you, having great colleagues beside you makes the job easier and more rewarding. I appreciate your comment regarding your work schedule. At Nespresso, we are committed to provide our Club Members 24/7. To provide best-in-class services, our teams are required to work a flexible and non-traditional business work week. Please speak to your manager to review your options. Career pathing is one of the HR priorities. We are considering several options to provide more opportunities to employees across the organization. You can always express your career aspirations and interest during your PDP meeting with your manager. Again thank you for your comments, Guillaume Le Cunff President @Nespresso.com
      4.0
      Apr 29, 2017

      Product Demonstrator

      Product demonstrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible, good hourly wage, commissions on sales, part time

      Cons

      Not steady hours, not a full time job, no opportunity to move up in the company, no opportunity for a raise, no benefits

      avatar
      Nespresso Response
      8y
      Hello – thank you for your review. From your remarks, I understand you work in the trade for one of our demonstrator partners. Therefore, I am not able to comment the items mentioned in the Pros and Cons. I would suggest that you share them with your manager. Thank you for your support to the Nespresso brand. Guillaume Le Cunff President @ Nespresso USA
      Viewing 1069 - 1071 of 1,230 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,221 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.