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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,230 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jul 1, 2018

      Not Enough opportunities left for IT

      Applications support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the activities are outsourced to offshore vendor and not much left to employees.

      Cons

      No opportunities to grow as most activities are performed by offshore vendor and employees act as gate keeper Micro management from manager

      5.0
      May 7, 2018

      One of the best companies I’ve ever worked for

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company takes into account that it’s stressful working in retail and offers competitive pay to help and also great benefits. This company wants to make sure us employees are taken care of and believe that in turn we will do our best and take care of customers.

      Cons

      Stressful environment. Computer system is confusing. Huge work load. Lots of product knowledge

      avatar
      Nespresso Response
      7y
      Hello Team Lead, Thank you for recognizing Nespresso USA as a company that takes care of our employees and believes that our employees do their best to take care of our customers. With new technologies in place for 2019, we are certain our software programs will have stronger capabilities to accommodate prompt service within our boutiques. As Club Members are our top priority, we want to ensure the best possible experience. We offer our coffee specialists a great training program which includes all facets of the business, product knowledge and sales opportunities. We’re proud to offer competitive benefit programs and great perks, and we’re here to help, I hope to hear to from you to discuss improvements. All my best, Guillaume Le Cunff President & CEO, Nespresso USA
      Viewing 1012 - 1014 of 1,230 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.