Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Oct 25, 2018
Recommend
CEO approval
Business Outlook

Pros

*Great coffee ! The brand is trying to be ecologically friendly (pragmatically speaking to a fault) * pay is decent. *Management is friendly (when you see them ) *you work with great retailers *Cool uniform concept

Cons

*dont see management more than 1 per month *nespresso needs to sell capsules at demos *as above *listen to your demonstrators we are selling coffee - and machines but more people would buy your coffee if you didnt horde it so greedily *ppl dont want to sign up in store dont make them *PoS =means point of sale I have no cash register and i take no money MY DEMO TOTEM is not a PoS . *machines are not promoted regularly enough *the competition "you know who im talking about " has better interaction with clients then we get because we have to dissuade them to go somewhere else/do something else to get our product which sends them to the competition *40 hours a month sucks

2.0
Oct 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Coffee Allowance of 200 capsules every month. Free coffee machine after you join the company. If you're coming from a customer service or hospitality, it could be a good beginning to get into the retail sector.

Cons

No chance at all to get promoted. Lack of opportunities even to ask for a transfer to another boutique it will cost you a massive headache. No leadership at all (it seems they trust more in people who like bossing around and following rules like puppets). Gossip is in the air.... No values at all when it comes to look after the employers and provided with real benefits beyond coffee capsules for free.

4.0
Oct 21, 2018

Senior Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Agile and always changing environment Best in class retail concepts Premium product and company values

Cons

Salaries below average Obsolete IT systems Long approval processes

Viewing 991 - 993 of 1,230 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.