Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Nov 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Free Lunch Company Picnic Holiday Parties Monthly Socials Metro allowances

Cons

Little room to grow. Health insurance is expensive if you get hurt. Mancom dismissive about harrassment complaints Mancom dismissive about best practices - unless it comes from a European If you are not pretty or skinny, dont bother trying to get a raise If a person whom has been there for years whom always scored a 3/2 or 3/3 on their performance reviews and then starts scoring a 2/1 when a new manager comes in, you might want to question the new manager. There are many people who give there blood, sweat and tears at Corporate but are overlooked because the mostly foreign Mancom wants to bring in their friends. Mancome stresses a work life balance but for many there is no such thing.

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Nespresso Response
7y
Hello, At Nespresso USA, it's important that we provide a secure and inclusive work environment for all of our employees. We have a diverse workforce where women currently make up more than half of our Director and Manager level positions. Our people are the key to our success and many of our employees have grown with us by taking on roles in different locations, departments and even different operating companies within Nestlé. We strive for career development for all. We value opinions, however, I would like to inform you of some statistical data which sheds light on some of your statements that are quite inaccurate: 1. We strive to develop and promote our talent from within. The internal transfer and promotion rate for salaried employees last year was 70%, which means a lot to us! 2. In the last 2 years (2017-2018), there have been a total of 12 International hires. Out of the 70% Internal Promotion rate, that makes up less than 5%. Therefore, you can now understand one does not have to be of European decent to be hired or promoted at Nespresso USA. 3. Our Senior Leadership Team includes 50% women and is highly successful. Lastly, with our new technology capabilities at the Corporate Office, we are also able to offer remote work options that promote a healthy work-life balance. These are the facts, if you wish to discuss further, please do not hesitate to reach out directly. Best regards, Guillaume Le Cunff President & CEO, Nespresso USA
4.0
Nov 15, 2018

Procurement Category Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Marketing driven; Creative; Efficient; Target oriented;

Cons

French Speaking; lots of Politics;

3.0
Nov 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Weekly pay, free coffee all day, and nice and respectful customers.

Cons

Hypocrisy, Favoritism, Bad Vibes, Unnecessary criticism, poor hours(Unless part time 30 or full time)

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Nespresso Response
7y
Hello Nespresso Coffee Specialist, I am glad you enjoyed our coffee, and had a positive experience working with our customers. To address your feedback about appreciation, I’d like to mention that our Real Recognition program is designed for peer and leadership recognition where employees can earn valuable rewards. Additionally, we provide numerous opportunities throughout the year for our leadership to recognize and announce employee performance and team successes, in fact, we recently launched a new internal social media platform to engage and recognize employees across all of Nespresso USA. All my best, Guillaume Le Cunff President & CEO, Nespresso USA  
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