Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

-40$ credit -Free coffee and flexible working hours

Cons

-Sometimes pressure for sales - You have to very punctual

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Nespresso Response
11mo
Hello Colleague, Thank you for sharing your feedback on your experience at Nespresso. We're pleased to know that you value the range of benefits and the flexibility we are providing our employees with. Creating an environment where people feel supported and motivated remains one of our ongoing priorities. We’ve also taken note of your concerns regarding pressure in certain aspects of your role. At Nespresso, we want to assure you that we are committed to protecting the well-being of our people and understand the importance of setting achievable goals for everyone. Your insight is valuable to us as we continuously work towards creating a sustainable workplace. Please don’t hesitate to reach out to your HR team to provide them with more details. Wishing you good luck in your career with us. Thank you.
5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

* Google work-life balance * Very good work ambience * Really good guide and team work feeling

Cons

Nothing to add. They're awesome.

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Nespresso Response
11mo
Hello, Thank you for taking the time to share such a positive feedback on your experience with our company. At Nespresso, we always strive to create a balance that accommodates the needs of our employees to ensure that they can maintain a healthy workload, and we are happy that you appreciate our efforts in this regard. It is one of our main priorities to foster a welcoming and supportive environment for everyone to succeed. If you have any further suggestions or ideas you would like to share, we encourage you to reach out to your former management or HR team. Wishing you much success in your new endeavors. Thank you.
4.0
Jun 23, 2025

Nice colleagues

Recommend
CEO approval
Business Outlook

Pros

Lovely colleagues, nice customers and good products

Cons

Long hours, unreliable schedule, high turnover of staff

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Nespresso Response
11mo
Hello, Thank you for taking the time to share your feedback. It's wonderful to know what positive aspects contribute to your overall experience. However, we are sorry to learn about some challenges you faced such as long hours, an unreliable schedule, and high turnover among staff. We understand that these factors can impact your work-life balance and overall job satisfaction. Your insights are crucial as we strive to create a more stable and supportive work environment. We also appreciate your suggestion regarding higher salaries. We are committed to reviewing our compensation structures to ensure they align with the hard work and dedication of our team members. Your feedback will help us in our ongoing efforts to enhance employee satisfaction and retention. Please feel free to reach out to your local HR team if you would like to discuss your experiences further. We value open communication and are always here to listen. Wishing you all the best in your career! Thank you.
Viewing 94 - 96 of 1,229 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.