Nespresso reviews

4.2

91% would recommend to a friend

(1,235 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Mar 8, 2021

Cons and pros

Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, and good commission.

Cons

Physical fatigue from standing for a 10am - 18 pm shift.

avatar
Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are proud to offer a competitive market package as part of our Total Rewards. Our retail business is growing, and we appreciate the efforts and adaptability of our retail employees in providing the best service to our customers. Given your comments on the impact of standing in our boutiques, please discuss with your Line Manager to find the right balance for you. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
4.0
Mar 6, 2021
Recommend
CEO approval
Business Outlook

Pros

flexible shifts available for part and full time

Cons

stand for 8 hours which hard for me to maintain same performance

avatar
Nespresso Response
5y
Hello Colleague, Thank you for your feedback and for recognizing Nespresso's efforts to foster a great working environment. Providing our employees with flexibility and a work-life balance is a priority. Our retail business is growing, and we appreciate the efforts and adaptability of our retail employees in providing the best service to our customers. Given your comments on the impact of standing in our boutiques, please discuss with your Line Manager to find the right balance for you. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
4.0
Mar 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Products , Professional Skills, Coffee Knowledge

Cons

Management, Lack of infrastructure, Communication

avatar
Nespresso Response
5y
Hello Former Employee, Thank you for the feedback, we are happy to hear you enjoyed our products and found our company and people knowledgeable about coffee. When sharing information, we make sure to use several channels of communication to both our corporate and retail employees. Although you are no longer with the company, we would have encouraged you to work directly with your manager to gain clarity of anything you felt was unclear or inconsistent. Regarding your other concerns, we welcome the opportunity to discuss and see how we can improve. Thank you for your feedback and please reach out directly to me, if you’d like to discuss further. All the Best, Alfonso Gonzalez CEO, Nespresso North America
Viewing 943 - 945 of 1,235 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.