Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,233 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "Good benefits, great team, free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Good training on full time employees" ((in 51 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,235 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

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Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Mar 23, 2021

Nespresso

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of benefits, always busy.

Cons

Not a whole lot of upward mobility.

Nespresso Response

5y

Hello Coffee Specialist, Thank you for the feedback, we are proud to offer employees a competitive benefits program and excellent perks. Our market is growing at a fast pace and we appreciate our employees’ willingness to adapt and delight our customers with an outstanding experience. We strive to develop and promote our talent from within and are proud to be able to offer employees career advancement and mobility throughout the Nestle organization. I would encourage you to work directly with your manager to discuss your growth aspirations. Thank you for taking the time to share your review, we appreciate it. All the Best, Alfonso Gonzalez CEO, Nespresso North America

4.0

Mar 23, 2021

Good care during pandemic for staff!

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Guaranteed 12 weeks of pay last year when boutiques closed down, made efforts to maintain team environment through online activities and learning. Feel values as an employee

Cons

High expectations for a retail role, you need to talk a lot and be very on your feet - explaining some promotions can be confusing for customers where there are often many promotions and some are quite elaborate. A lot of marketing focusses on pushing promotion through staff and staff interaction with customers, which can be difficult sometimes

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and for recognizing our efforts to guarantee pay for our employees during the pandemic. We care about the wellbeing of our employees and want to ensure they feel valued. Our business is growing and evolving, and we appreciate the efforts of our retail employees to provide the best service to our boutique customers. Please speak to your Line Manager or ManCom member about the opportunities you see. It is important to hear your voice and see what we can do as a company to improve. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

4.0

Mar 20, 2021

Good Company to work for but no many hrs offer to work, wish that on a part time t

Advisor

Recommend

CEO approval

Business Outlook

Pros

well pay good working environment

Cons

no much hrs only 4 hrs Sat and Sundays and some times you work in a week only 4 hrs

Nespresso Response

5y

Hello Advisor, Thank you for feedback, we are proud to offer employees a competitive benefits program and excellent perks. We also strive to cultivate a positive work environment and are glad to hear you enjoy working with Nespresso. I would suggest working with your manager to assess your scheduling concerns, noting that you are interested in more hours throughout the week. Thank you for the review, we appreciate it. All the Best, Alfonso Gonzalez CEO, Nespresso North America

Viewing 937 - 939 of 1,235 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Paris

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Conseiller clientèle - CDD (H/F)

Stage Pilote de flux B2B F/H

Nespresso

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Nespresso

Good care during pandemic for staff!

Good Company to work for but no many hrs offer to work, wish that on a part time t

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