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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,226 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Compensation and benefits

      4.0

      Senior management

      3.5

      Career opportunities

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jul 28, 2023

      Ok

      Conseiller clientèle
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friends and family discount program

      Cons

      Heavy corporate spirit with light incentive

      avatar
      Nespresso Response
      2y
      Hello, Thank you for providing feedback on your experience with us. We are happy you appreciate different perks of our Total Rewards package. At Nespresso, we believe in creating an inclusive environment for our employees, where they can enjoy the benefits with their close ones. Regarding the cons you mentioned, we continuously strive to foster a motivating atmosphere, where everyone feels valued and supported to find the right fit within our company and ensure our team's success. If you want to share any additional suggestions or ideas with your former local HR team, do not hesitate. We wish you well in your new endeavors. Thank you.
      5.0
      Dec 6, 2022

      Good

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can learn excellence of customer service. Also easy to take some responsibilities if you are motivated

      Cons

      The same as every jobs in a store (working during weekends mainly)

      avatar
      Nespresso Response
      3y
      Hello, Thank you for your feedback and review. We are happy to read that you enjoyed training and learning opportunities we provide at Nespresso, as well as our company ethics. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Furthmore, our business is growing and evolving, and we genuinely appreciate our Nespresso teams' collaborative efforts to deliver the best customer service. Regarding the cons, our people are our top priority, and we strive to provide comfortable working conditions for everyone. Also, we always attempt to find the right balance between the customer and business needs and flexible work hours of our teams. Wishing you all the best in your future endeavors. Thank you.
      5.0
      May 31, 2019

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits, great learning & development

      Cons

      Rythm is intense and you need to like retail

      Viewing 7 - 9 of 1,226 Reviews
      Related searches: Nespresso jobs | Nespresso salaries | Nespresso benefits | Nespresso interviews
      ReviewsNespresso reviews

      Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.