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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,232 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      1K reviews
      4.0
      Aug 4, 2020

      World class team with a passion for coffee and sustainbility

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Busy location but the team is awesome! Everyone is super knowledgeable. Love that its not commission based, you work as a team to make your numbers.

      Cons

      Be ready to work because this location is busy. Weekends especially lines will be out the door for hours. If you're not ready for a fast pace work environment where you have to help multiple people at one time, you should consider another location

      avatar
      Nespresso Response
      5y
      Hello Boutique Specialist, Thank you for recognizing Nespresso as a “world class team with a passion for coffee and sustainability”, I sincerely appreciate your positive words. I’m proud of our high performing teams and appreciate your recognition of those you worked with. I’ve read your concern and like how you’ve set a high bar for job seekers looking to join a company that’s in both high growth and demand. Our retail locations are thriving and we appreciate the help and support of all boutique employees. I appreciate you taking the time to write a review, your feedback is important to me. All the Best, Alfonso Gonzalez CEO, Nespresso North America
      1.0
      Jul 20, 2020

      Not a good company to work for

      Sales boutique associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product you sell is top notch and that is pretty much it.

      Cons

      No holiday pay, no work/life balance at all, favoritism, unprofessional management, no career growth, no schedule rotation, they work you as a full timer, but don’t give you insurance. Would never recommend to anybody

      avatar
      Nespresso Response
      5y
      Hello Boutique Specialist, Thank you for your time spent at Nespresso and for recognizing our coffee as ‘top notch’, we take pride in providing quality products to our customers. We make it a priority that our store managers are provided with extensive training to ensure they’re able to lead fully capable teams. Although you are no longer with our company, please know we’ve always encouraged employees to work directly with their managers to resolve any issues related to one’s career path and/or work-life balance; our HR business partners are also excellent resources for employee relations. If you would like to further discus your concerns, please don’t hesitate to reach out to me directly. All the Best, Alfonso Gonzalez CEO, Nespresso North America
      Viewing 862 - 864 of 1,232 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.