Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,235 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 179 reviews)); "Good benefits, great team, free coffee" ((in 132 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Great Team and Product" ((in 76 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Apr 18, 2021

NA

Associate

Recommend

CEO approval

Business Outlook

Pros

Excellent and quality coffee product.

Cons

Management was not something worth writing about.

Nespresso Response

5y

Dear Colleague, Thank you for your feedback. We appreciate the pros you highlighted regarding our coffee as indeed the quality of our products is one of our biggest priority. It is disappointing to read your comments about the areas you see as cons. In our company, we invest a great deal in our leadership teams, our rewards packages are market-competitive, and we provide opportunities across the company for our people to develop their careers. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. If you want to share more feedback with us, please feel free to contact me. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

4.0

Apr 15, 2021

Great Products

Account manager

Recommend

CEO approval

Business Outlook

Pros

Globally recognized brand Quality Marketing Good Perks

Cons

Unachievable sales targets No support from middle management Not fun

Nespresso Response

5y

Hello Colleague, Thank you for the feedback and for recognizing out brand and marketing efforts. We are proud to offer our employees with benefits and perks as part of our Total Rewards. Our business is growing and evolving and we appreciate the efforts from all employees to support Nespresso's goals. We will pass along your feedback on middle management to the appropriate local team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

3.0

Apr 15, 2021

Great company, Great People, Needs better B2B Marketing

B2b sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great brand and part of the Nestle family. Great Benefits like free coffee machine, monthly coffee capsule allowance, Good team bonding events/ meetings, good coffee training.

Cons

Basic Salary is too low meaning staff dont stick around too long. Marketing for specific B2B range is poor with many clients unaware of Nespressos offering meaning lots of cold calling. Bonus structure is not well defined and you OTE can vary hugely depending on the region you cover. Career progression is not great with roots to Sr management largely selected on time at the company rather than your skill set.

Nespresso Response

5y

Hello Colleague, Thank you for the feedback. We are happy to hear you enjoyed our provided training as well as working with your colleagues. Regarding your concerns, we work to offer our employees at Nespresso a market-competitive total rewards package, which includes base salary, bonus/incentives, benefits, and learning. Similar to rewards, we focus a great deal on our people’s career development and talent management. We believe this balance across several components is important for our people. We do, however, appreciate the feedback and will pass along to the appropriate team members. If you want to discuss further the opportunities you see, please contact your BEO, Guillaume Chesneau. He would welcome your further feedback details. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 727 - 729 of 1,236 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Paris

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Conseiller clientèle - CDD (H/F)

Alternant Chargé média F/H

Paris

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