Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Apr 22, 2021

culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

An opportunity for self-development, awareness for safety

Cons

conventional corporate culture as it is a luxury brand; sensitive to media exposure

avatar
Nespresso Response
5y
Hello Colleague, Thank you for recognizing Nespresso’s efforts in cultivating an excellent working environment. We are happy to hear you enjoyed our learning and development opportunities and our strong focus on safety. Regarding the areas of opportunity you described, we will pass this feedback to the local management team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
3.0
Apr 21, 2021
Recommend
CEO approval
Business Outlook

Pros

great coaching for sales and great team

Cons

not enough money for what they ask you

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Nespresso Response
5y
Hello Colleague, Thank you for the feedback. We are happy to hear you enjoyed our provided trainings and coaching. Our success is due to the meaningful contributions of our people at Nespresso, and we are happy you enjoyed working with your co-workers. It is disappointing to read you felt the salary and benefits were not competitive since we strive globally to offer competitive packages in every market. Please feel free to reach our to your Line Manager, ManCom member, or HRBP to discuss your concerns. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
4.0
Apr 18, 2021
Recommend
CEO approval
Business Outlook

Pros

We would get a free machine annually

Cons

They are really focused on numbers. Very capitalistic company.

avatar
Nespresso Response
5y
Hello Boutique Coffee Specialist, Thank you for your feedback, we are proud to offer employees excellent perks as part of our benefits package. Nespresso has high standards for service and aims to offer the best customer experience. Numbers are a method for ensuring our overall success - where employees and customers benefit. Please reach out to me discuss our business and how your role is an important part of Nespresso’s success. Thank you for taking the time to review. All the best, Alfonso Gonzalez CEO, Nespresso North America
Viewing 724 - 726 of 1,236 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.