Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,235 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 114 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Great Team and Product" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Apr 4, 2022

You will learn and develop evenly, but work very hard and won't be compensated.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's like a business school, with good people, honestly. also, it's a fun environment and lots of coffee

Cons

it's hard work, hard hours, and the salary is not in alignment with the work

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback and review with us. Though it's great to see you enjoy your working environment and different perks we offer at Nespresso, it's unfortunate to read about the areas you see as cons. We assure you that our people are top priority for us, and it is important that we provide a comfortable working conditions for every employee. We work to offer our employees at Nespresso a market-competitive Total Rewards package, which includes base salary, bonus/incentives, benefits, and learning. In addition to this, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. Given we are demanding and striving for excellence, we want every employee to find their right fit within our company. We would like to hear more from you to look into your concerns. Please, reach out to your local HR or Management team. With your additional comments, we can look further into what you raise and find the best possible solution. Wishing you much success. Best regards, Guillaume Le Cunff, CEO

4.0

Apr 1, 2022

Nespresso Australia

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible company to work for, lots of bonuses like free coffee

Cons

The business model has deteriorated since I first started with the company

Nespresso Response

4y

Hello Colleague, We appreciate your feedback and review. Thank you for sharing the positives of working for Nespresso. Our people are our top priority and we always strive to provide a positive working environment. Also, we are proud to offer our employees with a market competitive package as part of our Total Rewards. Regarding the cons you described, we would like to hear more from you to look into your concerns. Please feel free to reach out to your Line Manager, local HR or Management team. With your additional comments, we can look further into what you raise. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

5.0

Mar 31, 2022

Very nice work environment

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Staff are nice. Pay is decent.

Cons

Long work hours, work on weekends.

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. It's great to know that you recognize the market-competitive salaries we provide at Nespresso and enjoyed working with your colleagues. It's unfortunate to hear you're not fully satisfied with your working experience. In our Company we foster a positive working environment for our employees and ensure that they have a work-life balance. We will make sure to pass your feedback to the management of the local team. We wish you well with your new endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 586 - 588 of 1,236 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Conseiller clientèle - CDD (H/F)

Paris

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Gestionnaire poste client F/H

Nespresso

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You will learn and develop evenly, but work very hard and won't be compensated.

Nespresso Australia

Very nice work environment

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