Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Company benefits, staff discount, coffee credit, free machine, friendly team, encouraging work environment, good pay, flexible around work/life balance within reason, mental health valued

Cons

Intense training programmes, high sales expectations, intense environment for a retail store, performance is closely monitored so not a good place if you are looking for an easy going job, management was a little messy and small conflicts within the team were common

avatar
Nespresso Response
4y
Hello Colleague, Thank you for sharing the many positives of working for Nespresso. We are happy to know that you recognize different benefits we provide as a part of our Total Rewards package. It's also a pleasure to hear that you enjoyed working with your colleagues, as it's important for us to provide a positive working environment for every employee. On the other hand, it is unfortunate to read you were not fully satisfied with your experience. We assure you that our people are our top priority. At Nespresso, we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire to in their careers. In addition to this, we focus a great deal on our people’s career development and talent management. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. We would like to hear more from you to look into your concerns. Please, reach out to your former local HR or Management team. With your additional comments, we can look further into what you raise. We wish you much success with your new endeavors. Best regards, Guillaume Le Cunff, CEO
5.0
Apr 19, 2022

Nice place to work

Recommend
CEO approval
Business Outlook

Pros

Good coffee, good products, nice working Culture, good benefits, safe employer

Cons

Tough to stand up for a long time, could be a bit repetitive sometimes.

avatar
Nespresso Response
4y
Hello Colleague, Thank you for sharing the many positives of working for Nespresso. We are happy to know that you recognize different benefits we provide as a part of our Total Rewards package. It's also a pleasure to read that you enjoyed working with your colleagues, as it's important for us that we foster a positive working environment for every employee. Regarding the areas you see as cons, it's unfortunate to hear that you were not satisfied with some elements of your experience. Our people are our top priority and we strive to ensure our employees' safety and well-being. We will make sure to pass your feedback to the respective team. Wishing you all the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
3.0
Apr 5, 2022
Recommend
CEO approval
Business Outlook

Pros

$100 coffee credit a month

Cons

High pressure KPIs, high turnover rates, good benefits package for full time

avatar
Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback and review with us. Though it's great to see you enjoy different perks we provide at Nespresso, it's unfortunate to read about the areas you see as cons. We assure you that our people are top priority for us, and it is important that we foster a positive working environment by ensuring our employees' safety and well-being. In addition to this, we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. Given we are demanding and striving for excellence, we want every employee to find their right fit within our company. We would like to hear more from you to look into your concerns. Please, reach out to your Line Manager, local HR or Management team. With your additional comments, we can look further into what you raise. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
Viewing 583 - 585 of 1,236 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.