Nespresso reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Sep 27, 2025

Retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits for a retail job, LSA account, free machine & competitive pay

Cons

poor store layout & inconvenient to shoppers

avatar
Nespresso Response
7mo
Hello Colleague, Thank you for taking the time to share your experience with us. We are glad to hear that you enjoy our Total Rewards package. Regarding the store layout, thank you for providing your feedback. We will pass this on to the applicable team as we are always looking to improve the experience of our consumers and employees. We wish you continued success in your role with us. Thank you.
1.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Well known brand in the market, looks good on your CV • Free coffee (yes, at least you’ll stay awake)

Cons

Be very careful who you are dealing with. No one cares about your opinion—neither HR, nor your manager, nor even your manager’s manager. Your voice won’t matter, but your stress level will.

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Nespresso Response
7mo
Hello, Thank you for sharing your thoughts about your experience with us. We’re glad to know that you appreciate the strength of our brand and the perks we provide, including complimentary coffee. We also acknowledge your concerns regarding communication and the importance of employee feedback. It’s essential for us to create an environment where all voices are heard and valued. We take your insights seriously and are committed to exploring ways to enhance our practices and support our employees better. If you have any further suggestions or concerns, please don’t hesitate to reach out to your former local HR team. Wishing you well in the future. Thank you.
4.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great training program, growth opportunities and benefits within the company

Cons

Work, life balance can be hard to navigate

avatar
Nespresso Response
7mo
Hello, Thank you for sharing your experience with us. We are pleased to know that you found value in the training program, growth opportunities, and the benefits offered during your time at Nespresso. Supporting employee development is a key priority for us, and we’re glad that these aspects contributed positively to your experience. Regarding the challenge you mentioned, we understand that maintaining a work-life balance can sometimes be challenging to manage. We continue to explore ways to support our teams in navigating this balance more effectively, as we recognize its importance in overall well-being and job satisfaction. You are always welcome to share more details with your former local HR team. Your feedback is appreciated and helps us reflect on how we can continue to improve. We wish you all the best in your future endeavors. Thank you.
Viewing 55 - 57 of 1,227 Reviews

Glassdoor has 3,217 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.