Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,235 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 179 reviews)); "Good benefits, great team, free coffee" ((in 132 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Great Team and Product" ((in 76 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jun 6, 2022

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Friendly, free coffee machine and good place to work.

Cons

Different shifts, stressful and super busy most of the time.

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are happy that you recognize different benefits we provide as a part of our Total Rewards package, such as free coffee machine. It's also a pleasure to know that you enjoyed the working atmosphere as, at Nespresso, we are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you outlined, we are sorry that you're not fully satisfied with your experience and felt stress on your position. It is very important for us that we foster a positive working environment by ensuring our employees' safety and well-being. In addition to this, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local Management or HR team. We wish you much success with your future endeavors. Thank you.

4.0

Jun 4, 2022

Good

Brand communications

Recommend

CEO approval

Business Outlook

Pros

Nice people, good coffee, good atmosphere

Cons

Salary not so good, benefits

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are more than happy to know that you enjoy the experience of working at Nespresso and recognize the parts of our Total Rewards package, such as free coffee. Our employees are our top priority, and we invest a great deal in our people, teams, and organization to have the right caring culture where people respect, help and inspire each other to succeed. Regarding the areas you see as cons, we're sorry that you are not fully satisfied with your experience. It is unfortunate to read you feel the salary is low, as, at Nespresso, we strive globally to offer competitive salaries in every market. In addition to this, we focus a great deal on our people’s career development and talent management, and want every person to find their right fit within our company. We encourage you to reach out to your Line Manager or HR team to discuss your concerns. Wishing you continued success at Nespresso. Thank you.

5.0

Jun 2, 2022

Great place to work

Customerr service representative

Recommend

CEO approval

Business Outlook

Pros

They really look after their employees in the most amazing way

Cons

None that I can present at this time

Nespresso Response

3y

Dear Former Customer Service Representative, First, thank you for your many years of service at Nespresso! I couldn’t agree with you more. Nespresso really is a “great place to work.” Our people, yourself included, are what make Nespresso great and together, we can continue to look after one another “in the most amazing way.” My inbox is always open should you want to discuss any ways in which we can improve in the future. Please don’t hesitate to reach out. All my best, Alfonso Gonzalez CEO, Nespresso North America

Viewing 565 - 567 of 1,236 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Paris

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Conseiller clientèle - CDD (H/F)

Alternant Chargé média F/H

Paris

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