Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jun 13, 2022

Excellent

Recommend
CEO approval
Business Outlook

Pros

Good reputation company in worldwide

Cons

I didn’t find anything negative

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Nespresso Response
4y
Hello Colleague, We appreciate your feedback and review. It is great to see you enjoyed the experience of working at Nespresso. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. It's always a pleasure to work with someone who is passionate and eager to learn and grow with us. We wish you much success with your future endeavors. Thank you.
4.0
Jun 10, 2022

Great Company, Great Benefits

Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Flexibility and Mobility

Cons

Corporate Rules are not for everyone

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Nespresso Response
3y
Dear Former Employee, Thank you for taking the time to leave a review on your positive experience working with Nespresso in Miami! You mention flexibility – A flexible work schedule is important with a retail job and our flexible scheduling is a great example of how we actively encourage and implement ways of working to better support work-life balance. We are proud to offer our employees a competitive compensation and “great benefits,” as you say, with excellent perks, like free coffee and machines. Nespresso truly is a “Great Company” with “Great Benefits”! I am curious what you mean when you say “Corporate Rules are not for everyone.” As a company with three major business divisions (Retail, Customer Service, Corporate) it’s important for us to understand the unique needs of each group to best serve the whole. Please reach out to me directly if you would like to discuss further. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
3.0
Jun 8, 2022
Recommend
CEO approval
Business Outlook

Pros

The company has a lot of entertaining trainings and events.

Cons

The salary doesn’t rise much and I felt like we were underpaid compared to the benefits the company makes.

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Nespresso Response
4y
Hello Colleague, Thank you for your feedback and review. We are proud to offer our employees many development opportunities in terms of leadership and career. At Nespresso, we are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you described, we're sorry that you were not fully satisfied with your experience. It is unfortunate to read you feel the salary was low, as, in our Company, we strive globally to offer competitive salaries in every market. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local Management or HR team. We wish you much success with your future endeavors. Thank you.
Viewing 562 - 564 of 1,236 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.