Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,217 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 184 reviews)); "discounts and free coffee" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Great Team and Product" ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Work work work No work life balance!" ((in 48 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,227 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 14, 2025

Great company with many benefit

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee machine Coffee allowance Bonus

Cons

Busy work environment Slow growth in the company

Nespresso Response

7mo

Hi, Thank you for taking the time to share your thoughts with us. We're really pleased to hear that you value the benefits we offer at Nespresso, such as the coffee allowance and coffee machines. We’re proud to provide a range of benefits as part of our Total Rewards package, and it’s great to know they’re appreciated. On the cons you list, we understand that the retail environment can sometimes feel fast-paced, supporting our people’s well-being is a top priority for us. We’re also strongly committed to investing in the development of our employees to help them grow and achieve their career aspirations within the company. We will share your feedback with the responsible team, but please do share more details directly with us through your manager or HR Business Partner so that we can understand your perspective further and see where there may be opportunities for us to improve and make Nespresso an even greater place to work Thank you!

2.0

Oct 6, 2025

Poor job

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee that about it

Cons

No free time, not flexible

Nespresso Response

7mo

Hello, Thank you for sharing this feedback with us. While we are pleased to know that you enjoyed some perks we provide our people with, such as free coffee, it is upsetting to know that your overall working experience did not meet your expectations. At Nespresso, we deeply value our people, and we are constantly striving to create a healthy work environment for everyone. Striking the right balance between our business needs and a comfortable schedule for our employees is a priority for us. Your insight will be shared with the responsible team, but feel free to share more details with us so that we can look even further into your comments and improve. We wish you well in your new endeavors. Thank you.

5.0

Oct 5, 2025

Many benefit, healthy work environment

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

Family first, good side benefits, amazing pension plan

Cons

Slow processes, complex systems with high dependencies

Nespresso Response

7mo

Hello, Thank you for sharing your experience with Nespresso. It’s always uplifting to hear that our dedication to supporting our employees, along with the comprehensive benefits we offer, is valued. Regarding the mentioned concerns, we understand that there can be certain challenges due to interdependency. We constantly grow and develop, and streamlining our processes is essential for enhancing efficiency. We will certainly consider your feedback as we strive to create an even better workplace. If you have any additional suggestions or concerns, please feel free to reach out to your former local HR team. Wishing you all the best in your future endeavors. Thank you.

Viewing 49 - 51 of 1,227 Reviews

Jobs at Nespresso

Vendeur CDD (H/F)

Paris

View job

Vendeur - Stage (H/F)

Conseiller clientèle - CDD (H/F)

Vendeur - Stage (H/F)

Nespresso

Nespresso reviews

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Ratings by demographic groups

Reviews by job title

Great company with many benefit

Poor job

Many benefit, healthy work environment

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