Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Sep 15, 2023

Good Company

Recommend
CEO approval
Business Outlook

Pros

Overall good place to work - Nothing wonderful or terrible

Cons

Old employees push bad processes with no desire for improvement

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your feedback with us. Though it is nice to know that you consider Nespresso a good place to work, it is upsetting to read the cons you mentioned. We strive to create an enjoyable working environment for our employees where everyone can grow and succeed. At Nespresso, we are consistently seeking to improve and innovate our operations to ensure that our people are well-informed, properly trained, and supported on every level. We would like to hear more from you to look into your concerns. Please, reach out to your local HR team. With your additional comments, we can look further into what you raised. Wishing you continued success at Nespresso. Thank you.
5.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Generous with staff discount and benefits

Cons

Raises are not really given

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Nespresso Response
2y
Hello, Thank you for sharing your feedback and review with us. We are happy to know that you recognize different perks and benefits that we provide to our people as a part of our Total Rewards package Regarding the cons you mentioned, it's unfortunate to read you were not fully satisfied with your working experience. At Nespresso, we are committed to creating a comfortable working environment. We have regular salary reviews and offer market-competitive fixed and variable pay, as well as many career growth opportunities for all our employees, so that everyone feels fulfilled in their position. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local Management or HR team. We wish you much success with your future endeavors. Thank you.
2.0
Sep 12, 2023

Wasn’t great

Recommend
CEO approval
Business Outlook

Pros

Free coffee, and fun freebies

Cons

Stressful and rude customers, poorly designed store caused lots of issues

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Nespresso Response
2y
We appreciate you taking the time to share your feedback. At Nespresso, we value the work of our customer facing teams and are constantly looking for ways to innovate and further support them. Please reach out to us directly if you would like to discuss further. -Your Nespresso HR Team
Viewing 391 - 393 of 1,232 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.