Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Sep 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Good life balance Benefits Free coffee and free machine

Cons

Same as with any other retail environment.

avatar
Nespresso Response
2y
Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team
3.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

- Job almost too easy - If working in important boutique everything will be fine

Cons

- Impossible to grow and have a development plan from upper management

avatar
Nespresso Response
2y
Hello, Thank you for the feedback and review. Our employees are our top priority, and we always strive to create comfortable working conditions for everyone. Regarding the cons you described, we are sorry that you were not fully satisfied with your experience, especially with your communication with the management team. At Nespresso, we focus a great deal on our people’s career development and talent management, so that everyone is well-informed and supported. We offer all our employees different career advancement and professional development opportunities, so that everyone can find the right fit within our company. This feedback is important and valuable to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. If you want to share some additional comments, please, feel free to contact your former local HR team to discuss your concerns. We wish you well with your new endeavors. Thank you.
5.0
Sep 18, 2023

Very good Company to work with

Recommend
CEO approval
Business Outlook

Pros

Amazing brand, inspiring leadership and CEO, motivated people that share the passion, a great superior product

Cons

Internal organization, no clear ownership and overlap of responsibilities

avatar
Nespresso Response
2y
Hello Colleague, Thank you for sharing your thoughts about your experience with us. Your feedback is highly appreciated, as it plays a crucial role in our journey towards continuous improvement. At Nespresso, we take pride in our mission and product range, and it's fantastic to know that you find them amazing. Regarding your feedback highlighted in cons, we are sorry your experience was not entirely outstanding. Given we are striving for excellence, we are constantly working towards defining responsibilities clearly and minimizing overlaps to enhance the overall experience for our teams and leadership. If you have any specific suggestions or ideas for us to improve further, please feel free to share them with your HR team. Wishing you continued success in your journey with us. Thank you.
Viewing 388 - 390 of 1,232 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.