Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Aug 11, 2025

Great Overalls

Recommend
CEO approval
Business Outlook

Pros

Great work environment. You earn commission on sales.

Cons

the issue isn’t the company; it’s senior sales associates poaching clients for commissions.

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Nespresso Response
9mo
Hello, Thank you for sharing your insight on working at our company. One of our primary objectives is to foster a fulfilling work environment for everyone, and it's rewarding to know that you acknowledge our efforts in this area. Regarding the areas of improvement you highlighted, we regularly review and adjust our goals. At Nespresso, we strive to ensure that all employees are treated fairly and that they maintain a professional and supportive approach to each other. We continuously strive to enhance the working experience, and your review is valuable for our improvement. We wish you much success in your new endeavors. Thank you.
5.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good morning as you step out today

Cons

Badly to be honest and we have still not received

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Nespresso Response
10mo
Hello Colleague, Thank you for taking the time to share your feedback with us. We are dedicated to building a welcoming and supportive atmosphere for all. Regarding the drawback you brought to our attention, it is unfortunate to read that you’ve encountered some challenges. Please reach out to the HR team with any additional details so we can look into it. We wish you well in your career with us. Thank you.
3.0
Aug 6, 2025

Great job

Recommend
CEO approval
Business Outlook

Pros

I think overall it is a good job with good benefits. Especially considering that it does not require much qualifications. Gets a bit hectic during holiday season

Cons

Other team leaders are often not doing their jobs and it may put more work on you

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Nespresso Response
10mo
Hello, Thank you for taking the time to share your experience at Nespresso. We are pleased to hear that you valued the Total Rewards compensation package and the benefits associated with your role. We recognise that certain periods, such as the holiday season, can be particularly demanding. At Nespresso, we remain committed to fostering a supportive and collaborative environment where workloads are balanced and team members are empowered to thrive. Your observations regarding team dynamics are appreciated and will be shared with the relevant teams as part of our ongoing efforts to continuously enhance the employee experience. We also encourage you to reach out to your former HR team to discuss your concerns in more detail. We wish you success in your future endeavours. Thank you
Viewing 370 - 372 of 1,233 Reviews

Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.