Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Oct 27, 2023

Company That Is Good to Grow In

Assistant boutique manager

Recommend

CEO approval

Business Outlook

Pros

It is a great place if you want to grow. It exposes you to different departments of business. Great benefits if you are a full time employee.

Cons

Remember that it is a corporation and their priority will always be sales, not people. They talk about people culture a lot, but in reality if you are a liability in any way they will get rid of you no matter how much you have done for them.

Nespresso Response

2y

Hello Colleague, Thank you for taking the time to provide us with your feedback. We are glad to hear that you have found our company to be a great place for personal and professional growth. Our goal is to provide opportunities for employees to explore our organization and expand their skills. We appreciate the recognition of the various benefits we provide to support our employees' well-being. Regarding your concerns, while sales are indeed important for our business, we want to assure you that we value our employees and their contributions. Given that our people are a top priority in our company's culture, we always strive to create an inclusive and supportive work environment. Additionally, we are committed to providing ongoing training and support to our managers to ensure they uphold our values. We encourage you to reach out to your local HR team, so we can get more insights and improve our ways of working. Wishing you well in your journey with us. Thank you.

4.0

Oct 26, 2023

Nice WorkPlace

Product demonstrator

Recommend

CEO approval

Business Outlook

Pros

Autonomous, with little supervision and oversight, great product so it is easy to perform demonstrations and make sales.

Cons

Sometimes it felt as though people just expected you to make coffee demonstrations for them, without any legitimate intention of actually purchasing a machine or being interested in one.

Nespresso Response

2y

Hello, Thank you for your feedback. While we are glad to know you enjoyed working with our products, it is upsetting to read you found some customers challenging. At Nespresso, our people are our main priority, and we greatly appreciate the dedication and hard work of our employees in delivering quality customer service. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local HR or management team. We wish you all the best in your future endeavors. Thank you.

4.0

Oct 23, 2023

Nice place to work

Junior brand manager

Recommend

CEO approval

Business Outlook

Pros

Nice people, really cool brand

Cons

Talent is not retained and HR do not value employees as they should

Nespresso Response

2y

Hello Colleague, We appreciate your feedback and review. It's a pleasure to know that you enjoy the working atmosphere and consider our brand a good one. Regarding the cons you outlined, it is unfortunate to hear you are not satisfied with some elements of your experience. At Nespresso, we focus a great deal on our people’s career development and talent management and want every person to feel appreciated and to find their right fit within our company. We will share your feedback with the responsible team, but you are always welcome to share more details with us so that we can look even further into your comments and improve. Wishing you continued success at Nespresso. Thank you.

Viewing 367 - 369 of 1,232 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Conseiller clientèle 14H (H/F)

Nespresso

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