Nespresso reviews

4.2

91% would recommend to a friend

(1,231 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Nov 2, 2023

Could’ve been better

Recommend
CEO approval
Business Outlook

Pros

free coffee machine in store credit for employees

Cons

Inconsistent training Weird environment Passive aggressive managers and team leads

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your feedback with us. While we are pleased to offer our employees different perks of the Total rewards package as appreciation for their contribution and dedication, it's upsetting to discover the challenges you have faced. It is our goal to foster a supportive work environment for all employees. Thus, we ensure that all leaders receive the respective training to empower their teams to win and achieve whatever they want in their careers. Furthermore, at Nespresso, we are committed to continuously improving our ways to operate. Your feedback is valuable to us, and we appreciate you bringing these concerns to our attention. We would appreciate you reach out to your HR team to provide more specifics on these issues, so we can address them. Wishing you much success with Nespresso. Thank you.
4.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Coffee allowance and machine

Cons

less career development than initially lead to believe

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Nespresso Response
2y
Hello, Thank you for sharing your feedback with us. At Nespresso, it is important to us to foster a positive working environment for every employee by offering a market-competitive Total Rewards package, which includes various incentives and other benefits, including coffee allowance and machines, and we are glad you recognize this. Regarding the cons you mentioned, we can assure you that we focus greatly on our employee's career development and talent management to provide opportunities across the company for our people to develop their careers and succeed. We would like to hear more from you to look into your concerns and improve our ways of working. Please feel free to contact your former local HR team. We wish you much success with your future endeavors. Thank you.
3.0
Oct 27, 2023
Recommend
CEO approval
Business Outlook

Pros

It is a great place if you want to grow. It exposes you to different departments of business. Great benefits if you are a full time employee.

Cons

Remember that it is a corporation and their priority will always be sales, not people. They talk about people culture a lot, but in reality if you are a liability in any way they will get rid of you no matter how much you have done for them.

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Nespresso Response
2y
Hello Colleague, Thank you for taking the time to provide us with your feedback. We are glad to hear that you have found our company to be a great place for personal and professional growth. Our goal is to provide opportunities for employees to explore our organization and expand their skills. We appreciate the recognition of the various benefits we provide to support our employees' well-being. Regarding your concerns, while sales are indeed important for our business, we want to assure you that we value our employees and their contributions. Given that our people are a top priority in our company's culture, we always strive to create an inclusive and supportive work environment. Additionally, we are committed to providing ongoing training and support to our managers to ensure they uphold our values. We encourage you to reach out to your local HR team, so we can get more insights and improve our ways of working. Wishing you well in your journey with us. Thank you.
Viewing 364 - 366 of 1,231 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.