Nespresso reviews

4.2

91% would recommend to a friend

(1,231 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 25, 2024

Ok workplace

Recommend
CEO approval
Business Outlook

Pros

Work team is really nice

Cons

Everyone quits after 6 months

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Nespresso Response
2y
Hello, Thank you for sharing your review with us. It is a pleasure to know that you enjoyed working with your team. At Nespresso, we strive to foster the right caring culture where people can work together well and inspire each other to succeed. Regarding the cons you mentioned, we always aim to ensure that we create a fair and transparent working atmosphere where every employee feels supported and has their right fit within our company. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local HR team. We wish you much success with your future endeavors. Thank you.
1.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Their recycling program and efforts to reduce carbon footprint show some concern for the environment.

Cons

1. Toxic Positivity in the Marketing Team: Underneath the glossy exterior of Nespresso's marketing team lies a culture of toxic positivity. The pressure to constantly exude unfounded optimism often leads to a dismissive attitude towards legitimate concerns and challenges, fostering an environment of superficiality and fakeness. 2. Limited Career Advancement Opportunities: Career growth at Nespresso feels stifled. Despite promises of professional development, opportunities for advancement seem scarce, with a tendency to favor external hires over nurturing internal talent. 3. Inconsistent Management Practices: Management approaches vary drastically across departments, leading to inconsistency in policy enforcement and employee treatment. This lack of uniformity creates confusion and a sense of unfairness among the staff.

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Nespresso Response
2y
Hello Colleague, Thank you for taking the time to provide detailed feedback on your experience at Nespresso. We appreciate you recognizing our efforts in environmental sustainability, as preserving the environment is a core value for us. Regarding the cons you outlined, we acknowledge the importance of maintaining a work environment where every team member feels heard and understood. In response, we are actively working towards fostering a culture that encourages open dialogue and embraces the diversity of perspectives. Concerning career advancement, we regret that you feel opportunities are limited. We aim to create a transparent nurturing environment for career growth by constantly offering training and development programs. As for inconsistency in management practices across departments, we strive for uniformity in policy enforcement and employee treatment to ensure fairness and clarity. Your feedback is invaluable in our journey to improve, and we invite you to engage with HR or your manager to discuss specific instances or suggestions further. We are dedicated to making Nespresso a place where every employee feels completely supported and has growth opportunities. Wishing you well in your work journey. Thank you.
3.0
Jan 24, 2024

Nespresso review

Recommend
CEO approval
Business Outlook

Pros

people are amazing and willing to help

Cons

On your own most of the time.

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Nespresso Response
2y
Hello, We appreciate your review. It is great to know you enjoyed the experience of working with people at Nespresso. We always strive to foster a friendly atmosphere for our employees, so that they help and care for each other. Regarding the cons you mentioned, it is important to us to provide a working environment, where everyone feels supported and well-informed on every level, and we are sorry that you felt like you were on your own. Your feedback allows us to improve our ways of working. If you want to share more details, so we can look further into your concerns, please, contact your former local HR team. We wish you much success in your new endeavors. Thank you.
Viewing 331 - 333 of 1,231 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.