Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 189 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "no work life balance concidered" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Jun 2, 2026

Supportive environment for part-timers with great colleagues

Barista

Recommend

CEO approval

Business Outlook

Pros

Nice people who take care of their part timers

Cons

No cons to think of

Nespresso Response

3w

Hello, Thank you for sharing your experience with us. We are delighted to hear that you felt well looked after and appreciated the people you worked with. Creating a supportive and caring environment for all team members is very important to us. Your feedback reassures us that we are moving in the right direction, and we will continue focusing on maintaining a positive, respectful and inclusive workplace for everyone. We appreciate your contributions and wish you all the best in your endeavors! Thank you.

5.0

May 27, 2026

Glassdoor is faking engagement

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Great Amazing Awesome This is stupid

Cons

Bad I hate that I have to types something. Out just show me what I want to see

5.0

May 19, 2026

Excellent training and skills development in a demanding role

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Working as a Coffee Specialist at Nespresso helped me develop strong communication, customer experience, and sales skills in a premium retail environment. Great training, supportive team, and daily interaction with diverse customers.

Cons

The role can be demanding during peak hours and KPI-focused, but overall it’s an excellent experience for personal and professional growth.

Nespresso Response

1mo

Hello colleague, Thank you for sharing your review with us. We are delighted to read you value various skills you acquired while working at our company. It is important to us to foster a welcoming environment where everyone can grow and succeed. Regarding the points you highlighted, we strive to provide exceptional service, and we recognize that this sometimes can be demanding. At Nespresso, we greatly appreciate our people and their the efforts of in delivering quality results, and we constantly make sure that everyone is well-equipped and supported. Your insights are much appreciated, as they help us improve. You are also always welcome to reach out to your HR or management team, so we can look further into what you raise. We wish you the best in your journey with us. Thank you.

Viewing 301 - 303 of 1,232 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

View job

Alternant Chargé média F/H

Alternant Vendeur F/H

Nespresso

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Supportive environment for part-timers with great colleagues

Glassdoor is faking engagement

Excellent training and skills development in a demanding role

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