Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,216 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (37) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 183 reviews)); "Above average pay and free coffee" ((in 132 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews)); "Free coffee and they provide you with a lot of information about the products" ((in 57 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,226 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 26, 2026

Good company to work at

Applications engineer

Recommend

CEO approval

Business Outlook

Pros

Great culture with great product

Cons

Pay below industrial standard and no career progression

Nespresso Response

2mo

Hello, Thank you for sharing your feedback. We’re delighted to know that you appreciated our products and corporate culture during your time with us. It’s important to us to foster a welcoming environment for everyone. Regarding the drawbacks you highlighted, it is unfortunate to read you were not satisfied with certain aspects of your experience. At Nespresso, we support our people in their career aspirations by providing them with various opportunities to grow and succeed. Our compensation structure is regularly reviewed to remain aligned with market practices and ensure competitiveness Your review is much appreciated, as we constantly strive to improve. You are always welcome to share more details with your former local HR team. We wish you well in your new endeavors. Thank you.

5.0

Mar 13, 2026

Great experience

Receiving/stock specialist

Recommend

CEO approval

Business Outlook

Pros

Comfortable working environment, manageable workload, understanding and cooperative management, great coworkers, free coffee.

Cons

Early start (8am), managing inventory can be tricky with limited space, and it can get overwhelming during busy moments if multitasking is an issue.

Nespresso Response

2mo

Hello, Thank you for sharing your feedback regarding your experience at Nespresso. We are pleased to hear that you enjoyed the comfortable environment and found the workload manageable. It is also delightful to read you appreciated your coworkers and different perks we provide our people with. We appreciate your insights about the early start time and the challenges of managing inventory. Your feedback is valuable as we continue to enhance our processes and ensure that our team members have the necessary support during busy periods. We wish you all the best in your future endeavors! Thank you

3.0

Mar 11, 2026

Overall okay company to work for

Coffee advisor

Recommend

CEO approval

Business Outlook

Pros

- free coffee machines - free coffee every month - great team to work with

Cons

- sales commissions are based on registration process which is tedious and most customers do not feel comfortable giving details

Nespresso Response

2mo

Hello colleague, We are grateful for your review and are pleased to know that you enjoy working with your team and the various perks we provide our employees. Our people are our main priority, and we want everyone to feel welcome and cared for. Regarding the drawbacks you brought to our attention, we greatly appreciate the efforts of our employees to provide quality customer service. At Nespresso, we are continuously working to review and refine our internal procedures to provide everyone with clear guidance and support. Your insights are much appreciated, and they will be shared with the responsible team. You are also always welcome to add more details with us so that we can look even further into your comments. Wish you well in your career with us. Thank you.

Viewing 13 - 15 of 1,226 Reviews

Jobs at Nespresso

Adjoint Responsable Boutique - CDD -H/F

Conseiller clientèle - CDD (H/F)

Paris

View job

Vendeur - Stage (H/F)

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company to work at

Great experience

Overall okay company to work for

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Nespresso

Nespresso reviews FAQs