Does MetLife pay their employees well?

According to anonymously submitted Glassdoor reviews, MetLife employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at MetLife. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at MetLife?

67% of MetLife employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetLife 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MetLife?

Director (136) , Manager (116) , Assistant Manager (113) , Financial Services Representative (108) , Senior Associate (82) , Project Manager (80) , Business Analyst (78) , Customer Service Representative (73) , Financial Advisor (73) , Estagiário (67) , Intern (66) , Team Leader (55) , Claims Adjuster (54) , Consultant (54) , Analyst (51)

What are the pros of working at MetLife according to real employee reviews?

"I do appreciate my compensation and MetLife offers great benefits!" ((in 731 reviews)); "2) Good work life balance...Except the last couple of weeks leading to a release." ((in 564 reviews)); "until it changed and thought they are a mature player in the uk market; personal development; great people; international network" ((in 412 reviews)); "Pay was good and great" ((in 223 reviews)); "Flexible and good culture." ((in 220 reviews))

What are the cons of working at MetLife according to real employee reviews?

"Poor management and could not keep up with regulation changes" ((in 256 reviews)); "Unlike other companies a bonus at MetLife is part of your pay (because the salaries are low) so you count on those dollars." ((in 189 reviews)); "Toxic work environments bad managers still in payroll" ((in 122 reviews)); "poor leadership and future vision of company missing" ((in 81 reviews)); "Bad upper management who allow bad employees to have have free reign and create tension in the work environment." ((in 69 reviews))

What are employees saying about MetLife layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MetLife layoffs and their outlook for job security at MetLife in 2026.

MetLife reviews

3.7

67% would recommend to a friend

(6,437 total reviews)

Michel Khalaf

82% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

6K reviews

3.0

Mar 9, 2022

Sink or Swim Environment

Client service consultant

Recommend

CEO approval

Business Outlook

Pros

Benefits are great, wonderful team members, and flexibility in the workplace make working here tolerable.

Cons

MetLife’s CSC’s are drowning in a workload that is unsustainable with limited support, metrics that are difficult to meet, and while working aside teams that have little accountability that our role has to take the hit for from external partners as the frontline workers. Things have come a long way but that’s almost laughable because so much improvement still needs to be made.

1.0

Dec 30, 2021

Control Your Sales People

Disability consultant

Recommend

CEO approval

Business Outlook

Pros

Remote Work Capabilities Good amount of PTO Benefits are decent

Cons

Sales people (Account Executives) are elitist and out of control. They blatantly abuse others with no consequences. They promise impossible services to group customers to make the sale then pass it along to others to find a way to make the impossible happen. It never does, and day to day contacts have to suffer from constant complaining from customers until they finally decide to cancel. Leadership has no backbone anymore, they don't stand up for their employees. We're just a dumping ground for everyone who doesn't want to do their own work.

2.0

Nov 18, 2021

It's not Captive firm. It's a BPO service company

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Some leaders are great. More life in WLB

Cons

Most of partners in US are called Customers. You are nothing more than Contractor. Not much quality work. Nothing feels like you are part of big company. 10 years behind Industry.

Viewing 364 - 366 of 6,437 Reviews

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Sink or Swim Environment

Control Your Sales People

It's not Captive firm. It's a BPO service company

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