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      MetLife

      Engaged Employer

      MetLife reviews

      It's not Captive firm. It's a BPO service company - Senior Manager MetLife Employee Review

      2.0
      Nov 18, 2021
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some leaders are great. More life in WLB

      Cons

      Most of partners in US are called Customers. You are nothing more than Contractor. Not much quality work. Nothing feels like you are part of big company. 10 years behind Industry.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      2.0
      Jun 24, 2026
      Clinical unit leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and flex time.

      Cons

      Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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