Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Feb 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Staff discount Travel (if your role allows it) Involvement in ethical campaigns

Cons

The pay Team dynamics Management (Directors) Abuse and bullying Atrocious technology Wage theft

2.0
Jan 2, 2022
Recommend
CEO approval
Business Outlook

Pros

good pay for retail reliable contracted hours customers are probably the high point great products employee benefits/discount is pretty solid

Cons

I witnessed and endured so much bullying and manipulation from both middle and upper management that it has left me mentally drained still over a year on. I was publicly ridiculed by managers and also dragged into meetings over my conduct that were completely fabricated. The pressure to sell is far too great that they literally force you to sell people things that they don't need and also to approach/harass customers which is actually embarrassing. The feedback loop used is completely closed and if you try to give any to management they will just weaponise it against you in your 'areas of opportunity' not sensitive to individuals home situations as I have seen them penalizing staff who are facing hardships that they have clearly communicated with management. had, on numerous occasions, forced me to give ultimatums to staff members who needed just a shred of compassion. Refused to help staff who were struggling with various mental health issues.

Viewing 277 - 279 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.