Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jun 27, 2025

Management :/

Recommend
CEO approval
Business Outlook

Pros

Other staff members were great Living wage for all sales assistants regardless of age Good discount on products but even then they’re overpriced

Cons

Management were very gossipy/talking behind peoples backs. If you were in their in their bad books or not in their clique (for whatever reason) constructive feedback was limited so you didnt know how to improve. Shifts would be limited to contracted hours even if others were given loads of overtime with no explanation. Generally management play favourites and its not subtle. Poor accommodations for disabled staff (partially due to the layout of the building, partially due to management) for example the staff room is not accessible as it’s up two flights of stairs. not much can be done about that just something to bear in mind for potential employees Customers could be very rude especially with how we are trained to approach each customer

5.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly and supportive team – great atmosphere to work in, especially for younger staff. Well-structured training – you quickly learn how to interact with customers and sell without being pushy. Products are high quality and ethically made – it's easy to stand behind what you're selling. Flexible shifts – ideal if you're a student or need part-time work. Communication with the manager was clear and straightforward, no unnecessary drama. Generous staff discounts – a big bonus if you're into the brand.

Cons

Limited opportunities for progression unless you're full-time or planning to stay long-term.

1.0
Jun 19, 2025

Total Scam

Recommend
CEO approval
Business Outlook

Pros

The team were amazing, really liked them and we made each day more bearable. 50% staff discount.

Cons

Management did not care about the team, they were disposable. Helping Hands were not great.

Viewing 190 - 192 of 2,214 Reviews

Glassdoor has 2,757 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.