Management :/ - Sales Assistant Lush Employee Review

3.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Other staff members were great Living wage for all sales assistants regardless of age Good discount on products but even then they’re overpriced

Cons

Management were very gossipy/talking behind peoples backs. If you were in their in their bad books or not in their clique (for whatever reason) constructive feedback was limited so you didnt know how to improve. Shifts would be limited to contracted hours even if others were given loads of overtime with no explanation. Generally management play favourites and its not subtle. Poor accommodations for disabled staff (partially due to the layout of the building, partially due to management) for example the staff room is not accessible as it’s up two flights of stairs. not much can be done about that just something to bear in mind for potential employees Customers could be very rude especially with how we are trained to approach each customer

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits Great discounts on items(50% off) Amazing diversity and inclusion Great values and culture

Cons

Not many opportunities for advancement

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