Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 164 reviews)); "Great Enironment and People!" ((in 128 reviews)); "Great team to work with and such a lovely attitude to mental well" ((in 97 reviews)); "Good training and employee discounts" ((in 96 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 190 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 36 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 34 reviews))

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Lush

Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 18, 2025

Lush

Salesperson

Recommend

CEO approval

Business Outlook

Pros

good salary for retail, the commission is good, good location

Cons

physical aspect of it, long hours

5.0

Jun 17, 2025

Friendly Team

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

I was part of a great team and I felt very valued at work.

Cons

Can be quite a demanding job

2.0

Jun 16, 2025

Heavily Depends on Management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

If you have a good manager, this is a dream job! 50% off Discount for Most Items If you have nice co-workers, it's so much fun Free samples!

Cons

When I left, I had a bad manager, had no concept of work-life balance even for PT staff (during holiday season, I was scheduled to work 6 days a week). Customers can be rude. Short breaks.

Viewing 193 - 195 of 2,214 Reviews

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