Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Apr 10, 2018

7 years and counting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Access to EAP for mental health, financial and other counselling - Birthday leave - Culture of training/development, lots of internal promotions

Cons

- Some technology/processes have been slowly updated. Have come along way in 7 years but more to be done.

1.0
Apr 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Staff discount was generous, good pay for all ages. I was on a four hour contract but was often given more during busier periods. Ingredient tips were interesting and daily goals were good aims for progress. Lovely customers and we had a customer who would visit each week with sweets.

Cons

Lots of gossip occurred in my shop. Many temporary staff left before Christmas because of this. Supervisors pick favourites and are good at making you feel unwelcome and/or unwanted. Being in with 'the crowd' was important to get shifts that would match your availability. Complaints did not get taken seriously, my friend was bullied by one of the female supervisors and this was laughed about when she complained. There was a lack of training and many staff were told that our knowledge of the products was not good enough. I was always underpaid each month and often ignored when I brought this up. Little to no praise was given from management however permanent staff members were encouraging. Gifts were stolen on a regular basis and all management would be in the staff room. Blame for stock loss would be passed to employees.

4.0
Apr 9, 2018

Lush retail worker

Recommend
CEO approval
Business Outlook

Pros

Many benefits to this job including trial of stock, friendly staff, flexible hours

Cons

Minimum wage, monthly pay

Viewing 1894 - 1896 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.